Shipping and Returns
We offer shipping to locations within Canada and mainland USA as follows:
WITHIN CANADA: via Canada Post Expedited Parcel Service
All Provinces -
$12.00 0.0 -5.0kg
Territories - $20.00 Shipping base rate quote on heavy orders upon request
Delivery is usually 7-14 days and may take longer to the Territories or remote locations.
TO THE USA: via Canada Post Expedited Parcel Service USA
All orders -
$20.00 -- 0.0- 5.0kg
$30.00 - 5.0-20.kg
Delivery is usually 10-14 days but may be delayed by customs clearance.
Customers are responsible for any customs clearance charges and any applicable duties or taxes.
Shipping rates are subject to change without prior notification.
Your order was packed with great care and attention to detail. Any damages should be reported to and claimed immediately with the carrier as well as contacting us at firstname.lastname@example.org. Wherever possible, please attach a picture of the damage for your records.
Returns resulting from an error on our part must be authorized by way of a Return Authorization (RN) # which we will supply along with a return address.